Consumers are looking for more than sales. They instead want experiences, with an emphasis on support and communication as they seek out the perfect rides. The automotive market must now take heed of this shopping shift - because, according to Forbes, 84% of companies that work to enhance customer relationships report an increase in revenue. Following the Golden Rule can prove vital.
This is why OmniAuto pairs our optimized content with extensive training. We activate dealerships, delivering a comprehensive 240-point strategy that enables them to better communicate, assist, and support consumers; and we pair this with on-site suggestions (provided by our experienced team) that identify, and correct, potential weaknesses. We work directly with general managers to promote a more efficient environment; while we simultaneously arm sales and service specialists with the tools they need to work together to encourage lead growth.
Through this, we help to elevate each client and improve their customer connections. We build communities, rather than individual sales moments; and this, as Forbes reports, can lead to massive gains - with brands that offer superior experiences bringing in 5.7 times more revenue than their competitors.
Curious about how we can redefine your on-site strategies? Contact our team today to request additional information about our training program.